hero-desktop

Fulfillment

We offer flexible, secure and customised storage solutions. From valuable goods to sensitive products, every detail is tracked, protected and optimised to integrate seamlessly with your business.

visual-servizio-logistico-fulfillment

Your point of reference in integrated logistics, combining physical design with digital control of flows in real time.

Managing almost two million orders every year requires solid infrastructure and reliable processes. This is why Dap Sides operates through 5 hubs located in the Milan area and surrounding districts, with over 43,000 square meters of warehouses equipped with compliant sprinkler systems and 24/7 security. These warehouses act as real proximity hubs: for e-commerce clients based in the Milan area, delivery times are extremely fast, almost “last mile”, while thanks to our agreements with the main express couriers we guarantee 24/48 hour shipping across the entire national territory.

Security is a core priority. We have bunker areas for storing high-value goods, with order fulfillment procedures that follow strict, fully traceable standards. For the most sensitive products, we manage temperature-controlled areas dedicated to pharmaceuticals, packaged food, cosmetics and supplements, where compliance with specific temperature ranges is ensured by continuous monitoring systems.

 

FULFILLMENT
Logistics management and Certifications
Logistics management is powered by an advanced WMS, StockSystem, integrated with the Zucchetti platform. This system allows real-time monitoring of warehouse flows, minimizes errors, and enables fast connection to customers’ IT systems. Supporting this, DAP LINK smartly manages orders and processes. Our operations comply with ISO 22716 and ISO 27000 certifications.
Timeline-2021
FULFILLMENT
Reverse Logistics: what we offer
Return management follows strict standards and clearly defined KPIs: within 24 hours returns are received, inspected, and processed. Whenever possible, we focus on recovering and refurbishing products; when disposal is necessary, we ensure compliant and sustainable processes. Our goal is to reduce costs and waste at every stage, from pickup to recycling, with dedicated warehousing and maintenance services.
Timeline-2022
FULFILLMENT
Reverse Logistics: how it works

Returns are managed through a structured process:

  • Authorization;
  • Verification of the products’ condition;
  • Classification according to standards that include “good product,” “product to be refurbished,” and “product for disposal.”

A dedicated team at Dap Sides manages every stage, ensuring reprocessing within 48 hours and maximum operational efficiency.

 

Timeline-2024
You need help?

Fill out the form below and we’ll contact you with all the information you need.